Shipping Policy

BiratFashion delivers orders across Nepal through our delivery partners. We make every effort to process and dispatch orders promptly and ensure that your products reach you safely.

Order Processing

Orders are normally processed after successful order confirmation. Processing time may vary depending on product availability, order volume, and other circumstances.

Delivery Time

Estimated delivery time depends on your delivery location. Orders to major cities and nearby areas may arrive sooner, while remote or less accessible locations may require additional time.

Delivery Charges

Shipping or delivery charges, if applicable, will be communicated or displayed during the ordering or checkout process.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including their name, phone number, municipality/city, district, and any useful delivery instructions.

Delivery Delays

Delivery may be delayed due to weather, transportation disruptions, public holidays, festivals, high order volumes, or other circumstances beyond our reasonable control.

Order Tracking

Where tracking is available, BiratFashion may provide a tracking number or delivery updates so customers can check the status of their order.

For any questions regarding your shipment, please contact our customer support team.

At BiratFashion, we aim to process and prepare your order as quickly as possible after it is successfully placed and confirmed.

Orders are generally processed within 1–2 business days, subject to product availability and order details. During festivals, promotional campaigns, or periods of high order volume, processing may take additional time.

Before dispatch, we may contact you using the phone number provided with your order to confirm your order and delivery details.

Once your order has been processed and handed over to our delivery partner, you may receive delivery or tracking information where available.

Orders cannot be guaranteed for dispatch until the order has been successfully confirmed and the required product is available.

Orders will be processed for dispatch only after they have been successfully confirmed and the ordered product is available in stock.

Delivery may take longer during weekends, public holidays, promotional periods, peak shopping seasons, extreme weather events, transport disruptions or other circumstances that affect courier networks. We appreciate your patience if your order experiences an unexpected delay while in transit.

Shipping charges may vary depending on the delivery location, order size, product type, and applicable delivery service.

Any applicable shipping or delivery charges will be clearly communicated or displayed to the customer before the order is confirmed.

From time to time, BiratFashion may offer free delivery promotions or special shipping offers for selected products, locations, or promotional periods. Such offers may be subject to specific terms and conditions.

Once your order has been dispatched, BiratFashion may provide a tracking number or tracking information where available.

You can use the tracking information provided to check the current status and delivery progress of your order. Please keep your tracking number safe until your order has been successfully delivered.

If tracking information is not available or you have any questions about your delivery, please contact BiratFashion customer support with your order number and contact details, and our team will assist you.

Customers are responsible for providing a complete and accurate delivery address when placing an order with BiratFashion.

Please provide your full name, active phone number, municipality/city, district, and detailed address or nearby landmark where applicable. Accurate information helps our delivery partners locate you and deliver your order without unnecessary delays.

If you need to change your delivery address after placing an order, please contact BiratFashion customer support as soon as possible. Address changes may not be possible once the order has been dispatched.

BiratFashion is not responsible for delays, failed deliveries, or additional delivery attempts caused by incorrect, incomplete, or outdated address or contact information provided by the customer.

While BiratFashion makes every effort to deliver orders within the estimated delivery time, delays may occasionally occur due to circumstances beyond our reasonable control.

Possible causes of delivery delays include adverse weather, transportation disruptions, public holidays, festivals, high order volumes, remote delivery locations, incorrect address or contact information, or other unforeseen circumstances.

If your order is delayed, we will make reasonable efforts to provide updates where information is available. Delivery delays do not automatically qualify an order for cancellation, refund, or compensation unless otherwise stated in our applicable policies.

If you experience a significant delay or have concerns about your order, please contact BiratFashion customer support with your order details.

BiratFashion takes reasonable care to ensure that orders are properly packed and delivered. However, if your package arrives damaged, opened, incomplete, or appears to have been tampered with, please contact us as soon as possible.

Customers are encouraged to check the package and its contents upon delivery. Where possible, take clear photos or videos of the package and the products as evidence and provide them to our customer support team.

If you believe your package is missing or has not been delivered within the expected timeframe, please contact us with your order number and delivery details so that we can investigate the matter with the delivery partner.

Any replacement, return, refund, or other resolution will be handled in accordance with BiratFashion's Return & Refund Policy.

Customers are responsible for providing accurate and complete delivery information when placing an order with BiratFashion. This includes the customer's full name, active phone number, complete address, municipality/city, district, and any relevant landmark or delivery instructions.

Incorrect or incomplete information may result in delivery delays, failed delivery attempts, or additional delivery arrangements.

If you notice an error in your delivery details after placing an order, please contact BiratFashion customer support as soon as possible. We will make reasonable efforts to update the information before the order is dispatched, where possible.

BiratFashion cannot be held responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

BiratFashion may update or modify this Shipping Policy from time to time to reflect changes in our delivery services, procedures, charges, or other business requirements.

Any changes will be published on this page and will become effective from the date they are posted, unless otherwise stated.

We encourage customers to review this Shipping Policy periodically to stay informed about our current shipping and delivery practices.

If you have any questions or concerns about your order, delivery status, shipping charges, tracking information, or a delayed or missing package, please contact the BiratFashion customer support team.

When contacting us about an order, please provide your order number, full name, and registered phone number so that we can assist you more efficiently.

We are committed to helping you receive your order safely and providing support throughout the delivery process.